Frequently Asked Questions

A code will be emailed to you within 24 hours of signing up. If you don’t receive a code, please get in touch at carley@hashtagfresno.com.

Currently there’s a human at the desk from 9am-4pm. We’ll stretch or change these hours according to use!

This is a 24-hour facility. As a member, you have access to the space day or night.

For an hour only. We understand that you might be on your way to lunch and wish to have your buddy join you for a few minutes while you wrap up your work. That’s perfectly fine. If your buddy plans to stay longer, please get them a Day Pass, or even better, a membership!

Sorry, pal. That’s gaming the system. We’re able to make the space accessible to people at all stages and income levels with our low membership rates. We’re able to keep our membership rates low when everyone pitches in. That’s you too.

Conference rooms are great for meetings, but larger events need prior approval. Our first priority is to make sure that paying members have space to work. Contact carley@hashtagfresno.com to find out how your event fits into the big picture.

That’s probably no problem! Get in touch at carley@hashtagfresno.com to let us know what happened. We’ll get you sorted out ASAP.

The answer to your question is carley@hashtagfresno.com or give her a call at (559)206-1024. We’ll figure out what’s going on!

Yes and no. Canceling is easy, and signing back up up is also easy. There’s no penalty for either, so start and stop your membership as you please! For cancelations, email Carley!

R Street: Hashtag has limited parking behind Bitwise | 41 on R Street. It is street parking, and it is free.99.

Meters: The closest location with meters is located at the Promenade Lot at 2710 Tulare Street. Parking is available at meters only and are $1.00 per hour. Only coins are accepted.

Parking Garage: The closest parking garage is the Convention Center Parking Structure located on the corner of O Street and Inyo. Rates are $3.00 the first hour, $1.00 each additional hour, $9.00 maximum Monday-Friday 6am-6pm. It is free after 6pm except for Convention Center events. Cash and card are accepted.

All Bitwise lots become open to all parking after 5:30pm Monday thru Friday and on the weekends. If you find yourself using meters often, you can get a meter parking card from the 4th floor of City Hall. Here is a helpful guide to downtown Fresno parking.

The password was emailed to you when you first signed up. It also rotates on the TV displays once you’re inside the space.

Totally. Keep it clean is all we ask, and be mindful of food odors. This is a shared space, and it’s your community. It’ll be as nice as you make it.

Two ways! Visit hashtagfresno.com/conference-rooms and click the “Reserve A Room” button. Or for a one-hour reservation, you can walk up to any iPad and tap “RESERVE”. Select your time by using the slider at the bottom. Tap on “Room Reservation” to change the name of the reservation. If you need more than an hour, shoot Carley an email!

You can use the remote to power up the TV and navigate to the HDMI input needed. Mash the “Smart TV” button on the remote, toggle to “inputs” and select the input you need!

Firstly, we hope this never happens. That said, direct all inquiries of any nature to carley@hashtagfresno.com. A human will get back to you as soon as possible.

No multi-level marketing, please, and no direct selling. Sometimes transactions happen as people to get to know one another, but it’s not cool to go around soliciting. Capische?

Maybe. If you’ve got a good track record with us, we want more people like you! Reach out to carley@hashtagfresno.com to see about a free pass.

This is important stuff, and a big reason why Hashtag has the rad community we have today. You can take a look and download a copy of the code of conduct here. Keep in mind you’ll also have to agree to these terms when you become a member. Them’s the breaks. But they’re good breaks.